Programme Manager
Financial Services Programme Manager
Role Overview
The role requires the ability to manage and lead Programmes/projects, their inter-dependencies and any risks/issues that may arise. The Programme Manager is responsible for overall delivery assurance, integrity and coherence of the programme by developing and maintaining a programme environment capable of supporting each delivery phase.
The role also requires the ability to Quality assure Programmes and develop with the client an agreed course of action to ensure delivery.
Key Responsibilities
Planning and designing the programme and proactively monitoring its overall progress, resolving issues and initiating corrective action as appropriateDefining the Programme governance structure and status reporting channels
- Developing or utilising existing benefit tracking mechanisms including sign up to business benefits
- Quality assurance and overall integrity of the programme - focusing inwardly on the internal consistency of the programme; and outwardly on its coherence with infrastructure planning, interfaces with other programmes and corporate technical and specialist standards
- Ability to deliver multiple projects using a variety of methodologies within the same programme
- Managing the programme's budget, monitoring the expenditures and costs against delivered and realised benefits as the programme progresses
- Facilitating the appointment of individuals to the project delivery teams
- Ensuring that the delivery of new products or services from the projects is to the appropriate levels of quality, on time and within budget, in accordance with the programme plan and programme governance arrangements
- Ensuring that there is efficient allocation of common resources and skills within the project portfolio
- Managing third party contributions and costs to the programme
- Managing the communications with all stakeholders up to board level
- Managing both the dependencies and the interfaces between projects
- Managing risks to the programme's successful outcome
- Initiating extra activities and other management interventions wherever gaps in the programme are identified or issues arise
- Reporting progress of the programme at regular intervals to the programme director
- Build credible, trusted advisor relationships with key client stakeholders at all levels of the organisation
- Responsible for £50m+, multiple delivery 2+ year programmes
Experience
- Successful delivery of large scale programmes (£50m+, multiple delivery 2+ year programmes) within Banking or Capital Markets gained within a consulting firm.
- Strong Financial Services background and experience
- Presenting to Executive boards and dealing with difficult and demanding stakeholders
- Remaining calm under pressure and can think clearly to address difficult problems such as budget over run, initial poor estimating, poor benefits management
- Ability to turn round difficult relationships and build trusted relationships
- Working effectively with third party suppliers by building good relationships but also to control them to deliver and take ownership of their issues
- Turning dysfunctional delivery teams in to performing teams that can deliver
- Making sometimes unpopular decisions
- Good problem-solving and analytical skills
- Very strong and effective leadership and communications skills
- Experience in at least 3 of the following Service Delivery, Application Management, Application Delivery or Business Change
- Financial and commercial experience
- Consulting experience
Additional Requirements
- Ability to command respect and to create a sense of community amongst the often disparate members of the project teams
- Extensive knowledge of project management methodologies
- Sound knowledge of programme planning and control techniques
- Demonstrable experience of large scale budget and resource allocation responsibility
- Sufficient seniority and credibility to advise other project teams on the impact they will have on the programme
- Strong influencing skills and ability to positively and sensitively work with senior stakeholders
- Strong relationship management skills, with the ability to find ways of solving or pre-empting problems
- The necessary seniority to assume the responsibilities of the role
- Proactive
- Team Player
- Self-Motivated
- Ability to prioritise
- 100% travel to client site may be required
Leave a Reply
You must be logged in to post a comment.