Project Manager Collections
An opportunity has arisen for an experienced Project Manager to join an exciting business in the Leeds and Bradford areas.
Reporting to the Head of Business Change, the role will take responsibility for the planning, implementation, control and completion of projects, initiatives and client/work stream take on activity.
The Project Manager will liaise with project sponsors to ensure that requirements are fully understood and documented and that all key stakeholders are aware of the requirements they will lead the planning, implementation and delivery of projects, initiatives and process improvements and will produce business cases and project plans, defining tasks, ownership and project resource requirements. Other areas include
Assemble and co-ordinate project teams / resources.
Produce the necessary RFC’s / change documentation to ensure implementation of requirements complies with the internal change policies.
Track project progress and report on project status to all project stakeholders.
Ensure the smooth handover from project to BAU and to carry out post implementation reviews, enhance and improve processes as required.
Ensure that all relevant regulatory requirements are considered when implementing change.
Undertake a consultancy role responsible for investigating business situations, identifying and evaluating options for improving business processes and systems, defining requirements and ensuring the effective use of systems in meeting the needs of the business.
Person specification:
· Good analytical skills and an ability to work with a considerable amount of detailed information
· Innovation – the ability to generate ideas and think in a creative way
· Communication skills – excellent persuasive skills and able to communicate in a positive manner
· Ability to drive and deliver projects to meet internal/external client requirements
· The competence to work with minimal supervision
· Ability to coach, mentor, motivate and develop individuals within project teams
· A willingness to adopt a hands on approach as and when necessary
· Ability to build detailed change specifications
Technical skills/qualifications
· Significant operational management experience in a volume debt recovery environment preferably including collections and litigation
· Experience of a case management system
· Qualification in project management and business analysis or equivalent experience
· Competent use of MS Word and Excel
· Proven understanding of continuous improvement techniques
· Able to facilitate and influence senior leaders up to and including director level
· A good understanding of the legal environment would be helpful but not essential
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