Property Claims Manager
Full Job Description
The main purpose of Role is to manage and co-ordinate the Claims function to meet business centre objectives, optimise use of resources and ensure customer satisfaction to achieve sustained and a profitable business growth.
The main responsibilities will include:
- Promote effective and prompt settlement of claims.
- Contribute towards overall strategy and link to the setting of standards and targets for all claims handlers.
- Manage and co-ordinate resource to optimise performance, secure business objectives.
- Provide customers with first class claims service.
- Directly and indirectly investigate and negotiate claims.
- Pro-active approach to managing change and ability to identify market opportunities.
- Resolve, using business awareness, complex technical and contentious claims queries.
- Ensure adherence to all governance related matters.
- Manage and undertake ad-hoc projects and initiatives.
- People development: Advise and coach others as appropriate.
- Our client is looking for a candidate with the following Skills and experience:
- Good knowledge of industry and employment legislation
- Market, risk and business awareness
- Interviewing and appraisal techniques-processes
- High degree of knowledge of products, services and technical matters
- Highly numerate and analytical thinker
- Effective negotiation skills
- High level customer service skills
- Able to manage change
- Interviewing and appraisal skills
- Competent at resource planning ? Fully developed man-management skills.
- Operational management skills.
Our client is a recognisable name in the insurance world with an excellent reputation.
An exciting challenge awaits the right candidate with a competitive salary and good benefits.
Where specific UK qualifications are required we will take into account overseas equivalents.
Please quote Michael Page reference when applying Job ref:MPGX13220064
Michael Page International is a world leading recruitment consultancy.
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