Regional Head of Investigations (APAC) & Security Manager (Hong Kong), Global Security & Investigations recruitment
The Asia Pacific Head of Investigations will report to the Regional Head of Global Security and Investigations (GSI) and will be responsible for the management of all internal investigations for the Asia Pacific Region. This person will be in charge of a team of highly motivated fraud and internal policy violation investigators, as well as a high tech team engaged in digital forensics, e-discovery and online intelligence gathering. This position also oversees other GSI operations in Hong Kong, including security, business analytics and crisis management. This position is responsible to implement and monitor policies, procedures and security practices to safeguard employees, assets and propriety information against loss, damage or incident.
The successful candidate will have a proven track record of leadership and management of investigations, a strong background in fraud investigations, knowledge of high tech investigation subjects as well as extremely effective communication and presentation skills. Additionally, the ideal candidate will have a broad security knowledge and be able to contribute as part of the leadership team in decision making for GSI across the Region. The responsibilities of this position include:
Investigations
- Responsibility for the oversight, delegation and supervision of all investigations conducted in the APAC Region
- Management of the Investigation database, ensuring accurate quality control of documentation and recording of investigations
- Preparation of high level reports and metrics summarising the work of the team, highlighting trends and implementation of appropriate responses
- Strategic planning for future directions with effective research and written reports to supplement any proposed initiatives
- Management of a world class high tech investigation capability, including forensic lab management and oversight, ensuring that policies and processes in handling and analysis of digital evidence are adhered to
- Oversight of the online intelligence capability, providing direction in techniques, tools and systems to be used to achieve objectives
- Ownership and development of policies and procedures surrounding the investigation workflow and case management
- Interacting with top level business management in the Region, and providing clear and concise briefings on emerging issues related to investigations
- Representing JPMC in meetings with external parties relating to investigation work such as Law Enforcement and Financial Sector Security Departments. Must maintain a strong network of connections with these external parties and in particular have the trust of the law enforcement community and be exposed to such networks throughout the region
- Must have the ability and practical experience to independently lead investigations which are of a serious or sensitive nature, or as and when required
- Knowledge of budget planning and an ability to participate in long-range fiscal planning and goal setting for the group
- Able to attract top talent in the industry to create a best-in-class high-tech investigative function for JPMorgan Chase.
Others
- Manage and implement security programs in compliance with GSI standards.
- Conduct security audits to assess the effectiveness of security practices and procedures at JPMorgan and vendor sites.
- Assist regional Crisis Management team to support local senior management in crisis response and exercises.
- Promote and assist in Analytic products including Due Diligence, Pre-Employment Screening and Business Intelligence.
Skills
- Bachelors Degree required: preferably in a security or investigation related field
- Masters Degree in Public Administration, Business Management, or Technology related fields a major plus
- Minimum of 15+ years experience working in Security, Fraud Investigation and other related fields with a combination of both public and private sector experience, preferably in law enforcement and the financial sector
- A proven track record managing an investigation team, dealing with financial fraud and internal policy violations.
- Experience in personally conducting complex investigations into fraud, internal code of conduct violations, privacy, legal, and compliance related events
- Fraud investigation qualifications and training required. High tech investigation skills and certifications are preferred
- Experience with investigating large scale fraud incidents; working with consultants to mitigate risk surrounding such events; investigating insider threats and incidents; accessing physical, operational, and technical threats to financial systems and other internal critical information systems; assessing third party risks; providing presentations on technical investigation subject-matter to non-technical audiences; classifying data and handling classified information.
- Knowledge of computer forensic best practices
- Experience partnering with E-Discovery teams to create economies of scale in support of large scale investigations
- In-depth knowledge of the financial and banking industry and topical threats which provide challenges to fraud prevention and data security within the financial sector
- Experience in conducting online investigations and intelligence gathering.
- Knowledge of the data privacy laws in the US and the different regions of EMEA and APAC; experience working in Asia a major plus
People Skills
- The ability to interface effectively with a highly specialist team, and engage them to understand the requirements needed to excel in their complex investigative roles
- Ability to coordinate, work with and gain the trust of business stakeholders to achieve a desired objective.
- Able to articulate and visually present sophisticated investigation details to operation and risk partners.
- Able to interface with other executives in subjects related to fraud, computer forensics and online intelligence
- Able to interface with external vendors and providers to ensure the best of class hardware and software solutions are in place
Process Skills
- Knowledge of the fraud investigation and computer forensic procedures and the analysis of data in large-scale investigations.
- Detailed knowledge of current international best practices in the fraud and high tech investigation and forensics arena
- Strong knowledge of data analysis tools required to manage complex investigations
Communication Skills
- Excellent written and verbal communication skills are required.
- Ability to communicate effectively with representatives of the Lines of Business, Human Resources, Information Security Managers, and third party vendors when needed.
- Ability to communicate with other industry fraud investigation professionals to ensure that the GSI infrastructure and best practices are in line with leading industry standards
- Able to brief Executive and C-level Management on any matters under the functional responsibility with short notice.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V