Regional Head
Account Control Team - Regional Head
The Private Bank at JPMorgan is a global wealth management leader that delivers personalized financial solutions that integrate investment management, capital markets, trust and banking to Ultra-High-Net-Worth and High-Net-Worth individuals and families.
The Asia Client On-boarding and Documentation Head will manage the Account Control Team (ACT), and paralegal team, with the responsibility for opening and managing J.P.Morgan Private Banking client accounts.
Responsibilities of the role:
- Manage a team of 20+ specialists within the Client On-boarding and account opening/document control teams based in Hong Kong Singapore
- Proper onboarding (i.e. account opening) and offboarding (i.e. account closing) with strong control process and ensure complied with various bank policies statutory regulations
- Maintaining change of client reference data with the system and file.
- Provide internal control or MIS reports to ensure the management are aware the activities within the team (e.g. any outstanding client documents, etc)
- Good knowledge of Know-Your -Client regulations for various client's entity (i.e. Individual, Joint Name, Corporate, Trust, etc).
- Very sensitive of risk and control (i.e. escalate and report any potential risk that could impact the client and the bank)
- Strong partnership with business partners (i.e. Legal, Compliance, Risk) to ensure the activities within the team are complied with regulations
- Ability to leverage technology solution to manage the activities of the team that allow high productivity with strong control.
- Resource planning of the team
- Project planning for projects related to regulatory changes
- University degree holder with 10-15 years of working experience with at least 10 years in financial industry
- Strong leadership and management abilities able to lead a regional team and in a scale of 20+ professionals; must be able to think strategically.
- Solid communication, time management and interpersonal skills; must be able to diffuse conflict diplomatically.
- Deep knowledge of account documentation requirements by product and client entity structure.
- In-depth knowledge of the region's client base, and strong rapport with bankers, product partners, and in some cases, key clients.
- Ability to adapt to a rapidly changing business and technology environment; must be a change leader.
- Solid comprehension of Private Banking's range of products, including deposit, banking, brokerage, custody, investment management, and credit products and services as each applies to their specific region's business segment.
- Must understand and comply with the regulations, policies and procedures related to these products and services, and reinforce with their team the possible financial liabilities of the transactions associated with these products and services if they are not executed properly.
- Disciplined approach to managing and acting upon key daily reports (missing docs, capacity and opening, etc.).
- Strong comprehension of how data and information flow through the firm's processing and reporting systems, and an in-depth understanding of all operation roles and inter-dependencies.
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