Regional Manager/Sr. Director- Claims Quality Assurance Group recruitment

We currently have an opportunity available for a Senior Director of the Claims Quality Assurance Group (QAG). The primary purpose of this position is to lead a team of Quality Assurance professionals in their efforts to identify best practices, opportunities for improvement and assess skill in the handling of claims files by technicians across APAC Insurance Claims.

Performance Objectives
* Manage/oversee QAG to ensure team's achievement of following file review variance goals:
A. Best Practice Calibration
B. Lost Economic Opportunity severity/frequency
C. Production
* Facilitate the team's scheduling and coordination of technical claim reviews. Assure review wrap-up presentations are timely/professional as well as the resulting audit narrative reports.
* Spearhead self development/training of QAG team.
* Assist in preparing Monthly and Quarterly reports that are distributed to Senior Management.
* Complete special projects as assigned.
* Participate as Team Lead and/or Reviewer on Global (International) QAG Audits
* Successfully manage team's travel expenses

Ideal Candidate Will Have/Be:

* Minimum 10 years of claims experience with 5+ years of managerial experience.
* University Degree or equivalent.
* Coverage analysis strength a must.
* Strong technical knowledge of consumer and/or commercial claims.
* Confident knowledge of systems and PC applications (Windows, Outlook, MSWord, Excel and Access

About Chartis

Chartis is a world leading property-casualty and general insurance organization serving more than 40 million clients in over 160 countries and jurisdictions. With a 90-year history, one of the industry's most extensive ranges of products and services, deep claims expertise and excellent financial strength, Chartis enables its commercial and personal insurance clients alike to manage virtually any risk with confidence. For additional information, please visit our website at http://www.Chartisinsurance.com. At Chartis we support and encourage a diverse work environment. EOE.