Relationship Manager
Responsibilities
- Responsible for managing relationships with the company’s key clients and/or banks
- Responsible for developing account strategies, making presentations and ensuring customer satisfaction
- Establish deep relationships in all areas of a client/bank organization - trading, operations and technology
- Identify additional opportunities for increasing volume and revenue from existing customer base
- Ensure the firm maximizes trading volume from existing customers
- Achieve defined targets of volume and adoption of new products
- Develop customised solutions for client trading, workflow and STP requirements
- Identify new product or functionality enhancements to address client/bank needs
Desired Skills Experience
- 3 or more years of proven experience in a relationship management or client services environment
- Experience working with an e-trading platform, FX or other financial markets software product via either a vendor or bank
The RM must be experienced in one or more of the following:
- Relationship Management, Sales or Operations with a background in Foreign Exchange.
- The candidate must be a highly professional, self-motivated and organized individual with a proven track record of exceeding targets and driving revenues
- Key areas of competence are: Relationship Management, Client Services, E-trading, Business Process Management, Workflow, and Project Management.
- Excellent communication, presentation, and organisational capabilities as well as analytical and problem-solving skills are essential.
Education:
- Bachelor's (BA/BS or University degree) degree or equivalent preferable
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