Retail Banking Operations recruitment
Working at Capco will give you the chance to help solve significant business issues and transform operations for some of the world’s most innovative financial services organizations during a period of sweeping industry change. We are looking for self-motivated individuals who can excel in a fluid environment and who are excited about challenging projects, exposure to new clients, business issues, technologies and people. We need people who are able to think on their feet and offer unique perspectives as well as develop innovative solutions for our clients.
We are rapidly expanding our footprint in the UK retail banking team, and we are seeking a range of people from Consultants to Managing Principals with Banking expertise to help deliver a range of retail banking projects in the UK.
Key Responsibilities
• Define the business operating model for retail banks in the current and future environments
• Ability to develop business processes to deliver efficiencies whilst ensuring control is maintained and risk is managed
• Describe the detailed processes for at least 3 functions within a retail bank (customer acquisition, distribution, operations, finance etc)
• Ability to articulate the customer proposition across all channels
• Understand the data requirements for each of the processes
• Understanding the changing UK banking industry landscape
Experience
• The right person for this exciting role will have broad, enterprise-wide view of a retail bank and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance.
• Experience of either performing a line-role in a retail financial services organisation, or as a consultant to such an organisation
• Extensive experience with writing business cases, good presentation skills, and analytical ability
• The ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies
• The ability to apply architectural principles to business solutions Extensive experience planning and deploying both business and IT initiatives
• Experience modelling business processes using a variety of tools and techniques