Retail Call Center Manager Job in Memphis, Tennessee Us
Position Description
Retail Call Center Manager
Vaco Technology is seeking a Call Center Manager with at least 3 years of experience in a large, enterprise level environment, preferably in the retail industry. Salary is up tp $125K plus bonus, excellent benefits, and some relocation assistance.
Qualifications include:
* Min. 3 years of Call Center Management experience including recruiting, hiring, providing coaching and development to staff
* Experience managing a call center for a retail company is HIGHLY desired
* Experience administering, coordinating and directing call center operations and policies
* Proven ability to recommend system or application changes that significantly reduce call volume and issues
* Experience with Unix/Linux and/or Postgres SQL preferred
* Bachelors degree required
Qualified candidates should submit their resume (in Word format) to: dtabulog@vaco.com
