Retail Store CLerk

Retail Store CLerk - Sioux FAlls

POSITION DESCRIPTION: Attend to the customer's needs, handle cash and product. Assume responsibility for customer service, store presentation and cash and key control in the Store Manager's absence or as assigned by the Store Manager. Essential Duties Responsibilities: Customer Service: Greet customers, maintain an awareness, and then assist with the selection of product when requested or when customer need is apparent. Have a thorough understanding of product availability, ingredients and nutritional information. Communicate this information to customers. Answer the telephone within three (3) rings and in a friendly and helpful manner. Responsible for customer service issues in the absence of the Store Manager or as assigned by the Store Manager. Insure that customer service goals and standards are maintained and superior customer service is delivered at all times. Assure that check-out is fast and efficient Cash Handling: Operate the cash register effectively and handle cash and change within company policy. Responsible for variances. Store Conditions: Assure stock levels on the sales floor are maintained at all times. Apply all required stickers. Maintain product pricing, signage and coding on the sales floor. Unload trucks and check orders. Perform store cleaning regularly to insure store exceeds all cleanliness standards. Maintain cleanliness of the parking lot and all garbage areas in an acceptable condition. Maintain a clean, neat work area, disposing of cardboard and garbage in the proper manner. Insure that carts and baskets are neat in order at all times. Corporate Responsibility: Maintain a safe working environment for customers and fellow employees. Follow all safe working practices. Teamwork: Prepare for and participate in counting store physical inventory. Participate in store Team meetings and training. React to all business needs promptly and with a sense of urgency. Communicate effectively with store management and fellow employees to assure customers needs are met and the store operates effectively. Perform other duties or tasks as requested. Position Requirements Able to lift up to 32 lbs. repetitively