Sales Support Manager – John R Rd, Troy MI
Sales Support Manager - John R Rd, Troy MI - #88
Troy, Mi 48007
Every athlete knows what it takes to reach a new goal: a sound game plan for improvement, along with the discipline, focus and commitment required to execute the plan. At DICK'S Sporting Goods, we draw on these same qualities to advance toward our goal of becoming the number one sports and fitness specialty retailer for athletes and outdoor enthusiasts, through the relentless improvement of everything we do. Every day, we're making steady progress toward this objective. Our formula for success is simple: We offer a wide selection of authentic sports, fitness and outdoor merchandise in a convenient, shopper-friendly environment; and we offer a strict financial discipline. Year after year, our unwavering commitment to these principles has enabled DICK'S Sporting Goods to deliver consistent financial performance.
As a DICK'S Sporting Goods Sales Support Manager you will be responsible for achieving Company objectives in sales performance, profit contribution and profit and loss control by overseeing the operational aspects of the Front End and Freight Flow areas of the store.
Essential functions of this position include:
Developing schedules for the Front end and Freight Flow departments and monitoring payroll on a daily basis to ensure payroll plans are met
Training of cashiers and freight flow associates in all applicable policies, procedures and programs
Auditing of cash controls and freight flow paperwork
Upholding Company standards for merchandise presentation.
Participating in the recruiting, interviewing and hiring for hourly associates in the sales support areas
Issuing appropriate counseling and disciplinary action to those associates who fail to meet our performance standards
Ensuring compliance to all guidelines involved with safety, loss prevention and cash handling procedures
Success Profile
Excellent customer service skills and interpersonal/communication skills
Strong problem solving ability and analytical skills
Good attention to detail
Flexible availability, including weekends and holidays
Ability to meet Federal requirements for handling and processing firearm transactions
Proficiency in MS Office
3- 5 years of retail or related management experience
Compensation
Competitive starting salary
Quarterly and annual bonus programs
Annual performance reviews
401k program with immediate participation - company match after one year of service
Benefits
Medical and Dental insurance available date of hire
Company paid life insurance
Supplemental life insurance
Dependent life insurance
Company paid short-term and long-term disability
2 weeks paid vacation (pro-rated during first calendar year of employment)
Paid personal days
Merchandise discounts
Adoption assistance
Paternity leave
EOE
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