Sales Support Representative Job in Wentzville 63385, Missouri US
SUMMARY
This is an entry-level opportunity in the sales group with key customer account interaction. Strong interpersonal skills, computer proficiency, attention to detail, and strong math skills are required.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Acts as liaison between customers and company.
· Develop existing new relationships with customers.
· Receives and analyzes incoming correspondence and gathers necessary data to formulate replies.
· Insures prompt and efficient processing of customer orders and requests for quotation.
· Issue formal quotations and follows up with customer to gather market feedback.
· Maintains contact with plant personnel to insure that customer requirements are met.
· Supplies outside sales representatives with pertinent information concerning customer activity.
· Acts as customer contact regarding pricing, order status, quality, scheduling shipping.
· Informs management of pricing levels, competition activities and market conditions.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
· Bachelor's degree (B. A.) from four-year college or university is strongly preferred; or two years related experience and/or training; or equivalent combination of education and experience.
· Prior experience within a manufacturing organization
· Knowledge of the metals or aerospace industry is helpful
LANGUAGE SKILLS
Ability to read, analyze and interpret purchase order terms conditions, technical requirements, governmental regulations. Ability to write reports professional business correspondence. Ability to effectively communicate to managers, clients, and internal customers.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, commissions, proportions, fractions, percentages, area and volume. Knowledge of metric conversion is necessary. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.