Salesforce Implementation Consultant
CRM Business Analyst, CRM SME, CRM Consultant, CRM Process Analyst, CRM Process Lead
CRM Business Analyst, CRM SME, CRM Consultant, CRM Process Analyst, CRM Process Lead
Keywords: Salesforce, Salesforce.com, CRM, CRM System Implementation, Business Analyst, Business Processes, Process Mapping, Process Design
My client a leading asset management is looking for an experienced CRM Business Analyst to lead the process design for the implementation of a new CRM system.
Key Responsibilities:
• Active participation in the definition of User
• Leading of process workshops with business stakeholders
• Definition and documentation of all business processes that integrate with the CRM solution
• Definition of detailed CRM system requirements to support the defined processes
• Assist with the development of training materials
• Testing of defined processes
• Support to users during testing, acceptance and post-live phases
Key Skills:
• Proven process design experience essential
• Proven Business analyst experience essential
• Proven ability to facilitate group workshops – to define requirements and processes
• Experience of testing and acceptance
• Exposure to Sales process and CRM best practices
• Experience implementing Salesforce in Asset Management organisations highly desirable
To apply for this fantastic opportunity please send your CV to George Coulston.
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