Senior Application Support Analyst, Equity – US Brokerage Firm recruitment
Responsibilities:
• Main point of contact for order-routing FIX issues
• Categorize, prioritize and resolve software application issues that arise from equity trading and order routing systems
• Manage the team workload effectively to ensure service level targets are met, or escalate appropriately
• Mentor the individual application support analysts and improve their performance overtime
• Liaise regularly with the trading desk, external clients, brokers and others and communicate the status of outstanding requests
• Interact with counterparts in other regional offices to help standardize support structure and tools around the world
• Continue to improve and structure the HK support structure, training and procedures
Requirements:
• Bachelor Degree in Computer Science
• Min. 5 years of Cash Equity application support experience in financial industry, preferably in an investment bank
• Proven people management capabilities while also able to work with minimal supervision. Ability to pick up and run with tasks from own initiative
• Excellent analytical and problem-solving skills
• Excellent knowledge of FIX protocol and understanding of order-routing trading life cycle
• Good knowledge of UNIX, SQL Windows
• Demonstrated excellent communication (verbal and written) and interpersonal skills
• Fluent in spoken and written English
To apply, please send your CV to anson@aptitudeasia.com