Senior Business Operations Manager Job in Los Angeles 90071, California Us
Responsible for the direction and coordination of all non-market oriented activities of a single or multi-location district operation. Responsibility and accountability includes the overall management of the district and functional support activities operating within the district, such as, Accounting Finance, Information Services, Human Resources, Facilities Management, and Administrative Sales Support. Administers the organization policies and procedures by performing the following duties personally or through subordinate personnel.
Essential Job Duties:
- Participate in the development of short and long term goals and objectives of the district operation.
- Directs and coordinates activities of others from which responsibility is delegated to further attainment of goals and objectives.
- Confers with local management to review achievements and discuss required changes in goals or objectives resulting from current status and conditions.
- Participates in administering Company policies, procedures, processes, and programs. Ensures that all district activities and operations are carried out in compliance with company policy and procedures, and with local, state, and federal regulations and laws governing business operations.
- Review and analyzes sales activities, revenue and expenses, operational practices, and forecast data to determine progress toward stated goals and objectives. Reviews findings with the District Manager.
- Conducts studies of work problems, procedures, and processes to ensure a high level of operational effectiveness. Analyzes the operating practices such as record keeping systems, forms control, office layout, suggestions system, personnel and budgetary requirements, and performance standards to create new systems or revise established procedures.
- Ensure that the responsibilities, authorities, and accountability of all subordinates are defined and understood.
- Develops and installs procedures and controls to promote communication and adequate information flow within the district operation.
- Directs the accounting and bookkeeping activities within the district operation. Ensures that records are properly maintained for all financial transactions and all books are balanced to show data, such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other items pertinent to the operation.
- Provide appropriate personnel with monthly and annual financial reports which promotes a high degree of confidence in the financial record keeping practices in the district.
- Analyzes financial information in accounts, such as general ledger accounts. Verifies journal and ledger entries by examining and authenticating source documents.
- Monitors and controls notes payable to ensure that the district is in compliance with Company policies and guidelines.
- Analyzes financial information detailing assets, liabilities, and capital. Analyzed balance sheets, profit and loss statements, and other reports to summarize and report on the current and projected financial position of the district operation.
- Establishes documents and coordinates the implementation of accounting and accounting control procedures.
- Confers with vendors and analyzes vendor’s pricing and services to ensure that the district is obtaining the best products and services for the least amount of money possible.
- Directs the preparation of the annual budgets based upon the district’s short and long goals and the broad Company goals and growth objectives. Maintains budgeting systems which provide control of expenditures made to carry out activities. Maintains systems for tracking transactions-in-progress which provide control of expenditures made to carry out activities. Maintains systems for tracking transactions-in-progress which provide information on cash flow and revenue forecasts.
- Ensures that all deal file documentation is obtained and secured in compliance with the Company established requirements.
- Prepares and submits all required management reports to the Corporate Office.
- Recruits, interviews, and selects employees to fill vacant staff/administrative positions.
- Plans and conducts new employee and new sales people orientations to foster a positive attitude toward Company goals.
- Keeps records of personnel transactions such as hires, promotions, transfers, performance reviews and terminations.
- Prepares and routinely updates written job descriptions for all employees based upon the functional requirements within the district. Ensure that all employees understand their job descriptions and management’s performance expectations.
- Plans and conducts regular staff meetings to enhance overall productivity and communication.
- Prepare employee contracts, offer letters, separation notices, and related documentation. Ensures that all employment (employee and independent contractor) recruiting and hiring offers are in compliance with the Company compensation plans, policies, and are within budget.
- Analyzes and implements programs to reduce employee absenteeism and turnover.
- Represents Company at personnel related hearings and investigations.
- Contracts with vendors to provide employee services, such as temporary agencies, etc.
- Ensures that all sales commissions and fees are processed according to the standard Company policies and procedures and state regulations. Provides written status reports for all salespeople regarding the recording and tracking of their commissions, expenses, and recoveries.
- Working with the other Managers, coordinates the recruiting and hiring of all employees, including sales, sales trainees, i.e., Salespeople, Runners and Interns to ensure that the program and employment terms are according to the Company standards.
- Tracks and monitors all compliance related documents, ensuring that all Salespeople and revenue producing professionals are properly licensed and within Company compliance requirements at all times.
- Works with local managers to ensure that the company standard presentation and proposal system is used to its fullest extent by all salespeople and sales support.
- Implements a system to manage the referral program maintained by the corporate office for referrals going “out of” and “in to” the district.
- Analyzes and organizes office operations and procedures such as typing, reception duties, flow of correspondence, filing, and other clerical services.
- Evaluates office production, revises procedures, or devises new forms to improve efficiency of workflow.
- Establishes work product priorities and uniform correspondence procedures, document naming conventions, and style practices.
- Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of office files and records.
- Ensures that all support staff have adequate hardware software to perform their duties. In addition, ensure that all appropriate employees receive training in the use of computer programs, office equipment, and Company deal file policies and procedures.
- Implements procedures which ensure that office supplies, stationary, forms, and presentation materials are readily accessible to salespeople and employees. Procedures should also ensure that products are routinely inventories, and appropriately secured to reduce waste and pilfering.
- Develops relationships with local and national vendors to ensure that district receives the highest level of service, is kept abreast of new products and services in the market, and is able to retain the best possible pricing.
- Coordinates the implementation a listing system for tracking and monitoring all exclusive listings ensuring that each listing has an established marketing budget.
- Assists as necessary with the use of effective marketing programs, such as advertising, signage, and client entertainment, in accordance with the district’s goals and objectives.
- Ensures that all products created and/or purchased are in accordance with the Corporate identity standards.
Skills, Education and Experience:
- Bachelor’s Degree or equivalent experience.
- Minimum of 10-12 years related experience or training.
- Previous supervisory or management experience preferred.
- Excellent analytical and communication abilities.
We offer a competitive salary and benefits such as medical, dental, vision, PTO plan, 401k and paid holidays.
Grubb Ellis would like to thank you for applying. We are sorry, but due to the volume of responses received, only qualified applicants will receive a response. Grubb Ellis Company is an Equal Opportunity Employer M/F/D/V. We value the benefits of diversity.
Req. Code : P009007
May 25, 2011
• Tags: California Us, Senior Business Operations Manager Job in Los Angeles 90071 • Posted in: General