Senior Client Service Representative recruitment
My client is a world leading financial services provider and is currently recruiting for a senior client services respective. The overall remit of the role is to act as a single point of contact for Investment Managers and help resolve daily operational issues.
Key responsibilities include
*Providing failed trade and overdraft reporting to the Investment Manager.
*Researching failed trades/overdrafts and working with the Investment Manager to clear outstanding items in a timely manner to avoid any potential risk.
*Researching non-receipt of cash items.
*Logging enquiries from Investment Managers on the enquiry tracking system.
*Researching claims and working with the Investment Manager to bring the items to a timely and satisfactory closure.
*Working with the client groups. This would include transitions of new accounts, opening new security and cash accounts, month end reconciliation issues.
Bilingual with a major European language, Mandarin or Arabic would be a massive advantage
The ideal candidate will have an IMC (or equivalent) and have experience working in a Custodian or investment management house. It goes with out saying that this role requires excellent communications skills. You should be a natural networker.
If you are intrested please apply online or contact Hal Shaw on 0207 886 7118 quoting referance number 15119454 or send your CV and covering letter
Please note that some out of hours work (entertainment) is expected