Senior IT Field Technician Job in Medfield 02052, Massachusetts US
Knowledge and Experience
· 2003, 2008 server
· MS Exchange 2003-2010
· WinNT/2K/03/08 Server
· Networking elements, including hubs, routers, firewalls and switches
· Desktop applications, including Microsoft Office and a common anti-virus application
· Network printers and general configuration
· Firewall concepts and configuration
· In depth knowledge of desktop and laptop configurations
· Hand held devices (Blackberries, IPhone, Andriod Based Phones and Microsoft Based Phones
· Wireless Access Point (WAP) configuration and setup
· Ability to reformat and install an operating system on a workstation "from scratch" using "customized" options rather than defaults
· High comfort level with client/server environment and feels comfortable running server-based administration tools
· Previous IT consulting or helpdesk experience preferred
· Knowledge and experience of customer service principles and practices