Senior IT Field Technician Job in Medfield 02052, Massachusetts US

Knowledge and Experience

 

·         2003, 2008 server

·         MS Exchange 2003-2010

·         WinNT/2K/03/08 Server

·         Networking elements, including hubs, routers, firewalls and switches

·         Desktop applications, including Microsoft Office and a common anti-virus application

·         Network printers and general configuration

·         Firewall concepts and configuration

·         In depth knowledge of desktop and laptop configurations

·         Hand held devices (Blackberries, IPhone, Andriod Based Phones and Microsoft Based Phones

·         Wireless Access Point (WAP) configuration and setup

·         Ability to reformat and install an operating system on a workstation "from scratch" using "customized" options rather than defaults

·         High comfort level with client/server environment and feels comfortable running server-based administration tools

·         Previous IT consulting or helpdesk experience preferred

·         Knowledge and experience of customer service principles and practices