Senior Manager of Sales Operations Job in Durham 27701, North Carolina US
A relationship you can count on, from pharmaceutical development to commercial manufacturing. Service - it's what Patheon Pharmaceutical Services Inc. is all about. Providing the best commercial manufacturing and drug development services to the pharmaceutical and biotechnology industries is our mandate. Offering world-class facilities and expertise, and an unwavering focus on service quality, Patheon is uniquely positioned to serve as the pharmaceutical industry's preferred strategic partner.
Senior Manager of Sales Operations-B136
Patheon is seeking a Senior Manager of Sales Operations whose role consists of being a key business advisor supporting the Sales Leadership for the company globally. The incumbent of this position will work closely with members of the sales team to drive business objectives that are critical to Patheon. The individual will have or develop a thorough understanding of the business and markets to play a lead role in the development of sales forecasts, sales bookings and pipeline management, monitoring/analyzing sales programs. They will lead efforts, partnering with other functional team members, to improve business processes and drive revenue growth for Patheon.
Duties and Responsibilities:
- Create and design sales compensation plans, manage commission plan performance; tracking fairness and effectiveness. Develop and implement process for quota setting, and communicating sales quotas and objectives that are aligned to budgets. Maintain and revise sales territory structure for several sales forces.
- Build forecasts, publish Key Performance Indicators (KPIs) for the sales functions, analyze customer engagement and sales activity trends, implement easy-to-understand dashboards, and determine proper measures to track productivity gains. Respond to adhoc requests for data, information and reports.
- Generate, check and deliver monthly or quarterly executive reports regarding sales effectiveness and results. Assist the sales leadership team with creation, review and completion of executive presentations for QBRs and other executive meetings.
- Lead some or all aspects of projects that impact the productivity and efficiency of the sales organization. Be a thought leader and strategic thinker – always looking for ways to improve the business processes and reporting data to provide valuable insight into the productivity of the sales organization. Relentlessly seek out root cause problems and address them so that business processes are made more robust.
- Design and develop training plan for the sales force. Manage external training consultants to deliver specialized training. Coordinate the creation of training content with internal experts.
· Develop a thorough understanding of the business and market to provide sufficient support to the sales organization. Proficiency in the use of the technology and tools leveraged by the sales organization to manage the business.
Requirements:
- BA/BS degree required. (e.g., business, marketing, mathematics, statistics, etc.) Advance degree preferred.
- 5+ years experience in an operational or financial role with extensive experience in designing and implementing sales management and sales operations tools, systems, and processes.
- Excellent organizational skills with a detail-oriented personality that is focused on priorities and results as well as superior analytical skills
- Excellent communication skills with background in developing and summarizing complex information for multiple executive audiences.
- Solid conceptual thinking capabilities and exceptional problem-solving skills.
- Extensive experience with software tools including, but not limited to CRM systems, statistical software, Microsoft Excel, PowerPoint, and relational databases.
- Ability to interact and collaborate with a high degree of effectiveness with multidisciplinary teams.
- Detailed understanding of financial forecasting and modeling headcount/resource capacities for multi-geography sales locations.
- Experience in Pharmaceutical/Biotech development manufacturing environments a plus.
To apply visit: www.Patheon.com
If, due to disability, you need assistance in completing the on-line application, contact the company's Human Resources Department at (919) 226-3356. EEO/M/F/D/V