SENIOR SUPPORT ANALYST (FRONT OFFICE / UNIX / SQL / PERL / INVESTMENT BANK) recruitment

Title:

SENIOR SUPPORT ANALYST (FRONT OFFICE / UNIX / SQL / PERL / INVESTMENT BANK)  

Location: London

Key Skills:

SENIOR SUPPORT ANALYST (FRONT OFFICE / UNIX / SQL / PERL / INVESTMENT BANK)  

Company

An opportunity has arisen for a Senior Support Analyst (FRONT OFFICE / UNIX / SQL / PERL / INVESTMENT BANK) to work for a leading Investment Bank based in London.

Role

Senior Support Analyst (FRONT OFFICE / UNIX / SQL / PERL / INVESTMENT BANK) is required by a leading Investment Bank to join a Credit Derivatives front office application support team. The primary focus is 1st and 2nd Level Support of trading applications.

The ideal candidate will have at least 3 years front office support experience in investment banking. Although not a pre-requisite; experience within a .NET environment will be extremely useful

Responsibilities for the Senior Support Analyst (FRONT OFFICE / UNIX / SQL / PERL / INVESTMENT BANK) role will include will involve supporting of the Trader Workstation user interface functionality.  Initially this will focus on completion of the first rollout wave of the application which will include:-

• Start of Day System Checks

• Rapid diagnosis of production problems and escalation to appropriate teams in a clear and timely fashion.

• Interfacing directly with the traders to meet their needs, (user training; issue troubleshooting; client relationship and feedback)

• Co-ordinating deployments to UA and Production environments with partnering IT teams (release/change management)

• Logging incidents in a reporting system in order track issues and create pertinent MIS

• Participating in Global Production Support Calls to identify and track issues.

• Ownership of problems through to resolution

• Documentation of new procedures

• Writing scripts to automate Start of Day checks and general housekeeping

Skills:

The Senior Support Analyst (FRONT OFFICE / UNIX / SQL / PERL / INVESTMENT BANK) must have:

• SQL

• Unix and Perl/Shell scripting

• Exposure to .NET preferable

• ION MarketView and ECN Trading

• Front Office experience

 This is an excellent opportunity for the right candidate to work on the Front Office at a world leader in their field to enhance your skills and further progress your career

Please contact me on 0207 347 5678 or alternatively email david.f@simplyrecruitment.com