Service Co-ordinator
A position has a risen for an experienced Customer Service individual to join a market leader within their field. Its a great opportunity for some one who wants to build up their experience and join a fantastic organisation.
You will be responsible for:
* Managing a portfolio of customers.
* Account Co-ordinator
* Handling customer queries and requests.
* Running reports.
* Liasing with customers in a professional manner providing relevant information.
* Working to agreed SLA's.
* Providing an excellent service to customers.
* Raising issues on conference calls.
* Liaising with colleagues.
The ideal candidate should have:
* Excellent customer service skills.
* Excellent communication skills both verbal and written.
* The ability to prioritise work loads.
* Ability to take ownership for customer queries.
* High level of accuracy.
Monday - Friday
Must be able to pass a credit check.
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