Site Supervisor – Scanning Operations
Site Supervisor - Scanning Operations - Santa Fe, NM
Job Description POSITION PROFILE Supervises day-to-day operations of specified 3 person site. Does not have hiring, firing or job performance responsibility for the personnel on site. At these sites, the employees report directlyto the IAM. May run shifts or site solo. Develops, implements and reviews related procedures. Invoices accounts and interacts with customers; assists in maintaining acceptable profit levels and ensures that customer expectations are met. The Site Supervisor is the point person on site for customer issues and contract compliance. JOB DUTIES AND RESPONSIBILITIES Help with the daily duties at this site which include Scan any prep work required to the documents before scanning. Remove staples, paper clips, make photo copies and then loads the pages, scans them and checks quality throughout the process. Track all jobs completed on a paper chart, including date as well as start and finish times, must transfer this information onto a spreadsheet. Responsible for effective implementation and management of Ricoh Service Excellence. Functions as a document specialist or other operations worker. Handles formal contact with the customer on a daily basis in MS. Provides training on workflow and machine operations when necessary. Ensures payroll accuracy by overseeing and correcting all time clock punches. Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies. Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance. Meets quality and deadline standards by the effective use of job scheduling practices. Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work. Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department. Ensures all direct reports execute objectives by the use of a developmental plan/ninety (90) day plan and regular performance reviews; posting productivity, quality and deadline results. Maintains positive internal working relationships with all department employees by communicating in a professional manner. Completes site reports and other paperwork on time and accurately. Completes month-end management report in the absence of Site Manager. Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement. Responsible for managing PL. Performs other duties as assigned. QUALIFICATIONS (Education, Experience and Certifications) Supervisory experience is required. Requires high school diploma or GED and 2+ years of experience in a related field. Requires experience in delivering classroom and/or informal training sessions. Requires experience in operation of the most advanced machines, performing complex jobs. Requires experience in setting goals by defining and prioritizing specific, realistic objectives. Remains updated on current technology and trends in the marketplace by reading relevant journals, magazines and newspapers. Data entry and filing skills are a must. Will be responsible for a high volume of document preparation, scanning documents into electronic files, and indexing and uploading documents. Must be able to pass Criminal Background Check and Drug Screen. Position is 8am to 5pm; Monday through Friday. Position is in Santa Fe, NM. We are an Equal Opportunity Employer. M/F/D/V