Sr. Manager
Requisition ID 6360BR
Title Sr. Manager - Field Operations
Job Category Marketing
Job Description PURPOSE:
Provides interface between BioPharmaceuticals Sales, Market Access and cross-functional departments to ensure field force promotional effectiveness and efficiencies are achieved; proposing strategic direction to help achieve performance of sales, market access and marketing objectives. Project leader for POAs and Pre-POAs, and leads field teams and other functions in national programs/conventions and in coordination of marketing, medical, legal, HR, Corporate Marketing, etc.
RELATIONSHIPS:
This position reports to the Associate Director for Field Operations Effectiveness (FOE). This position works closely with the Sales Management Team, Market Access Management Team, Marketing, Sales Training, Marketing Operations Effectiveness, Trade, Medical, Legal, Regulatory, Human Resources, Information Technology and Corporate Events. External relationships include various vendors and co-promotion partners
ESSENTIAL FUNCTIONS:
Analyze data reports for trends accuracy. Identify and report results to VP Sales and/or Sr Director of Market Access.
Assist with business review preparation and attend business review and field leadership meetings as required; providing support to both the VP Sales Director and Sr Director of Market Access
Drive and assist in the development of business planning, including creation of templates or tools to assist with cross functional business reviews
Identifies, develops and implements best practices focused on field force execution of the marketing plan.
Perform ad-hoc analyses and special projects, for VP Sales and/or Sr Director of Market Access.
Plan and coordinate distribution of sales and market access information to field management Teams.
Work closely with Associate Director of FOE to help develop strategic, tactical and communication plans for field execution.
Work closely with the business analysts to procure high-impact reports which will enable this person to identify business opportunities for the field leadership teams that positively impact sales growth.
Work with the analytics team to procure, develop and request critical reports to identify trends, challenges and business opportunities for VP Sales and/or Sr Director of Market.
Oversee the development and timely execution of the Call Plan, field sizing, and alignment.
Provide ongoing communication and initial training to the Field Sales force on the development and administration of the call plan, target lists and the incentive compensation plan.
Ensure that development and training plans are in place for field management teams to enable the achievement of goals and capability to assume increased levels of responsibility.
Manage long-term projects that require constant follow-up and detail
Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.
Prepare and distribute quality written correspondence and follow-up, as required.
Responsible to provide support and oversight to Contracts for Sr. Director of Market Access.
Translate sales and marketing data into presentation format
Work with HR and leadership development partners to provide BioPharm field employees opportunities for IDP completion and assist in identifying and working with bench strength for future leadership positions.
Coordinate the development of, ongoing administration of, and communication of annual and incentive compensation programs and budget for all segments of the Field Sales force Market Access team.
Create and monitor the sales incentive compensation bonus budget.
Provide recommendations for improving the incentive compensation plan based goals for the upcoming plan of action (POA) periods.
Assist in all phases of project management and coordination with vendors and Corporate events.
Coordinate roles and training objectives for cross functional teams within/outside BioPharmaceuticals, as appropriate
Develops POA plans and strategy of quality and consistency for BioPharm field teams.
Develops POA strategy and agenda to ensure alignment and seamless execution of business strategy at national and/or regional POA meetings.
Leads the POA core team and ensures collaboration between sales, market access, marketing, HR and medical.
Oversee the development and execution of aspects of all national field meetings.
Preparation of reports for POA-period Call Plans and Incentive Compensation plans, goals and performance.
Acts as a liaison and manages sales and marketing-related home office communication with the field. Serves as a conduit from the field into the home office.
Ensures the field forces are effectively executing the strategic and tactical elements of our marketing plans.
Identifies problems and implements solutions for current and future programs.
Interface with field sales, market access, commercial operations effectiveness, and marketing to review, analyze, and evaluate field promotional efforts.
Prioritizes and addresses field force issues in relation to the marketing plan and effective pull-through strategies.
Provides leadership to assure effective teamwork and transparency between field and marketing functions is maximized.
Serve as an active member of cross-functional committees/Field Force Effectiveness teams to execute strategic projects and initiatives.
PHYSICAL REQUIREMENTS:
Approximately 20 - 30% overnight travel
DEVELOPMENT OF PEOPLE:
Not Applicable
KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
A Bachelor's Degree with 7 years relevant experience (Sales, Sales Management, operations, marketing, market research, forecasting, sales analysis, finance and reporting, project management) or MBA with 4-5 years relevant experience required.
Advanced proficiency with Microsoft Word, Excel, PowerPoint and Access.
Prior marketing/sales reporting and analysis experience in a pharmaceutical company preferred.
Sharp attention to detail and confidence to produce flawless deliverables for senior management.
Strong verbal and written communication skills critical to the field sales team, customer interaction and public presentations.
The ability to work effectively in a team based environment; ability to work effectively with internal and external stakeholders; influence and negotiation skills and relationships management capabilities a must.
Department BIO - COMM'L OPS EFFECTIVENESS (2a)
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required Bachelor's Degree Required
Percent Travel 20 - 30%