Sr. Production Support Programmer Analyst (Java/J2ee) recruitment

PRIMARY RESPONSIBILITIES 

Leads support of the applications and supporting system infrastructure. Takes responsibility for complex and challenging on-call issues, acts as first point of contact for any job failure; review problem(s), identify issue(s) and work to resolve it; if cannot independently resolve it, escalates and works with escalated resource to solve the problem. Monitors the system and communicates with other areas regarding problems to ensure the system is functioning. Uses advanced verbal and written communication skills and mastery of all aspects of the Engagement Model to promote best practices for application supportability.  Develops and sustains collaborative and consultative relationships within team and varying levels of associates/managers within GBST and with business partners to discuss issues and resolutions; provides status updates so others are informed of any implications that might affect them (e.g., trading implications). Provides direction and assistance to other Programmer Analysts regarding complex technical issues.  Learns other development languages and stays informed of recent programming/technology topics to keep up to date and ensure their ability to work on a variety of projects using the latest languages/applications; receives cross training to support client server applications (e.g., Java, Oracle). Consults with and advises Production Support System Consultant, other PS Programmer Analysts, PS Analyst, Engineers, Production Support Leads, etc. regarding the use of new languages to support the applications of their assigned business units. Writes moderate to highly complex code, based on their translations of functional requirements and unit tests code to ensure proper functionality for business use.  Assists in the estimation of the size of the effort required to complete large production support initiatives based upon analysis of requirements of modules assigned to them; estimates costs and time allotment needed.  

QUALIFICATIONS

Preferred

Required