Sr. Production Support Programmer Analyst (Java/J2ee) recruitment
PRIMARY RESPONSIBILITIES Leads support of the applications and supporting system infrastructure. Takes responsibility for complex and challenging on-call issues, acts as first point of contact for any job failure; review problem(s), identify issue(s) and work to resolve it; if cannot independently resolve it, escalates and works with escalated resource to solve the problem. Monitors the system and communicates with other areas regarding problems to ensure the system is functioning. Uses advanced verbal and written communication skills and mastery of all aspects of the Engagement Model to promote Read more […]