State Farm Customer Service Associate Job in Savannah 31406, Georgia Us
Before you go any further, please read the following. We are a small State Farm Agency that currently employs 3 people. We enjoy what we do every day and we have a lot of fun doing it! Although we do have a lot of fun, we are also very good at what we do and work hard! Please do not go any further is you are a negative person and don't know how to have a good time at the work place! You must have your Property Casualty Insurance licenses as well!!!
Previous State Farm experience is a plus!
We are the #1 State Farm Agency in Savannah. We are currently looking to hire for a customer service associate.
This is an opportunity to grow your income and skills as the agency grows!
This is a customer service role in the agency (Hiring immediately). The duties and qualifications of this position would be as followed:
• Service Oriented -- Actively looking for ways to help people and consistently exceed customer expectations
• Multitasking -- The ability to work on multiple tasks simultaneously
• Active Listening -- Giving full attention to what other people are saying and taking time to understand what they need.
• Attention to Detail -- Paying close attention to details and not letting things fall through the cracks
• Independence -- Working with little supervision and depending on oneself to get things done.
• Time Management -- Managing one's own time and the time of others
• Engage customers in strategic conversation to build rapport and uncover opportunities to pivot.
• Prepare and submit forms, applications, agreements and other paperwork to complete sales-related efforts and ensure policy requirements are fulfilled
• Track and record policy changes and update information as appropriate
• Perform general office administration duties including, but not limited to, processing mail, organizing team member meetings, keeping all team members' licenses current and tracking team goals