Supplier Management and Oversight Officer recruitment
Roles responsibilities
• Principal responsibility for ensuring best practice framework for managing supplier relationships
• Active management of supplier SLA’s and KPI’s including frequent service delivery meetings
• Periodic management reporting, including operational MIS
• Owner of supplier agreements and oversight monitoring activities
• First line support for Investment and Operations teams for issues resulting from outsourced activities
• Responsibility for managing changes to service provision, handling new user requirements and translating them into delivery from the suppliers
Candidate Profile
• Investment Operations specialist with experience of multi-asset investments within a UK Investment Management environment
• Strong understanding of full investment process and how service suppliers interact and support the model
• Demonstrable experience of running best practice day to day and periodic oversight of internal and external service suppliers
• Ability to work as a trusted advisor to the business and to manage effective relationships with stakeholders and internal/external service suppliers
• Direct working knowledge of investment operations processes and the ability to work with the MO team on issues and support activities
• Customer Focus
• Driven/Committed
• Ability to influence others
• Project Management
• Managing Change
• Relationship Building
• Attention to detail/diligence
• Personal Impact
• Adaptability