Our client is a well known trading house trading across 40 exchanges including market making and broking.

The Support Engineer will provide effective first and second level desktop support for all areas of the business and also provide cover onsite when needed, delivering a focused client service experience through ad-hoc troubleshooting and problem solving for end user queries .

The desktop support engineer will be responsible for implementing and maintaining all aspects of my clients’ customers technology. This includes daily support incidents, desktop and server troubleshooting, hardware/software installation and upgrades, new infrastructure build outs and relocations. System Engineers interface with high profile financial industry clients on a day-to-day basis thus requiring the highest level of presentation, communication and professionalism.

This role sits next to traders so you will deal with problems quickly and effectively as well as prioritising what goes first.

The ideal candidate must have good technical experience around the Windows family of products, including core aspects of troubleshooting, performance, monitoring, and general administration.

Candidates MUST have:

• Some exposure to WIndows Stack Support
• Experience of Desktop Support
• MCP and MCITP
• Experience in a small firm
• SQL Server
• Microsoft Office 2003/2007/2010
• Blackberry Enterprise Server
• Citrix
• Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls
• Building servers and workstations
• Experience with Storage Area Networks and virtualization

In exchange we offer a competitive salary, hedge fund level bonus and the opportunity to work in a cutting edge industry. This role suits a solid junior candidate looking for more experience in finance.

My client is based in central London

If this sounds of interest then please send your most recent cv to banking@alexanderblackrecruitment.co.uk or call James Holland on +44 207 590 3681