Systems Administrator
SkillSoft Corporation is seeking a Systems Administrator with 3- 5 years of technical experience to join our team in Nashua, NH. This position provides hardware and application support for the Information Technology Department. Systems Administrators are required to exercise decisions at their own discretion to handle critical failures, deployment changes and when leading projects.
POSITION RESPONSIBILITIES:
• Plan, design, develop, troubleshoot and implement hardware, software, and system solutions across multiple platforms and architectures to support server infrastructure requirements
• Perform preventative maintenance procedures to ensure equipment has latest releases, patches, and/or fixes applied
• Responsible for the day-to-day operation of server resources - this includes routine administration, preventative maintenance and monitoring applications
• Systems Administrators are responsible to make critical decisions based on their skills and experience to produce the best results for the company - involved in the planning and implementation of new server resources, applications and upgrades to current resources
• Act as a point of escalation and information resource for the Help Desk/PC support team - provide direction and resolution decisions for Helpdesk escalation requests
• Assist with operating system installs and patch management, as well as developing controls for systems builds and maintenance
• Responsible for server software inventory and software license compliance reporting
• Monitors system performance to ensure proper operation and identify possible problem areas
• Anti Virus server management, maintenance and upgrades
• Troubleshoot desktop hardware and software – Windows 2003, 2008, Windows XP, MS Office
• On-call 24x7 rotation schedule (includes cell pager)
SKILLS AND EXPERIENCE:
• Experience making critical decisions for projects, day-to-day tasks and emergency basis
• Server and Storage hardware and software troubleshooting skills are essential
• Experience supporting production systems required, at a Headquarters Facility a plus
• Experience with Microsoft SMS
• 3 or more years experience with Microsoft SQL server and IIS
• 3 or more experience with business data backups, Backup Exec knowledge a plus
• 3 or more years experience with Windows 2003/2008 server Operating Systems
• Thorough understanding of DNS, DHCP, WINS, TCP/IP and Terminal Services
• Ability to multitask
• Positive, team-player attitude
• Self-motivated and results-oriented
• Well-developed verbal and written communication skills required
• Microsoft Exchange server experience a plus
• Experience with networking equipment a plus
• Microsoft SharePoint knowledge a plus
• VMware server a plus
EDUCATION AND CERTIFICATIONS:
Bachelor’s Degree in Computer Science preferred or equivalent training and work experience
EEO Statement: It is the policy of SkillSoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), covered veteran status, genetic information or any other class protected by law.