Systems Analyst, Information Systems Job in Washington, District Of Columbia Us
Systems Analyst
Information Systems
The Advisory Board Company (NASDAQ: ABCO)
www.advisory.com
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The Advisory Board Company
The Advisory Board Company (NASDAQ: ABCO) is a global research, consulting, and technology firm helping hospital and university executives to better serve patients and students. We provide strategic guidance, actionable insights, web-based software solutions, and comprehensive implementation and management services. We combine the analytical, managerial, and technological expertise of our 1,600+ employees around the world with insights from the on-the-ground experience of our network of 125,000 leaders at 3,200 health care and higher education member organizations to find solutions to our partners' most pressing challenges. We deeply appreciate the trust that our members place in us, and we seek to serve them with generosity-and beyond expectation-in all that we do.
Our current opportunity is based in Washington, DC.
Position Info:
The Information Systems Department is seeking a Systems Analyst to join the Technology Services team. This individual provides hardware support, software support and technical training to Advisory Board Company employees. This position is based in our Washington, DC headquarters location. Interested applicants must possess a strong work ethic, excellent written and oral communication skills, and superior self-management skills.
- Assumes lead role for a range of advanced technical initiatives including operating system deployments, hardware testing and upgrades and new system implementation
- Develops, updates and maintains software images for firmwide deployment.
- Manages and executes client software deployments using available system management utilities.
- Serves as an advanced technical resource for escalation of complex hardware and software issues.
- Supports and maintains a range of computer and telecommunications equipment.
- Recommends initiatives geared toward departmental process improvement.
- Researches, tests and deploys software packages for firmwide use.
- Provides end user training for computer hardware and software.
- Performs first-level network administration duties including permission assignment, password management and access control.
- Communicates with Network Operations and Development teams to escalate advanced issues.
- Maintains current knowledge of technological trends and news relevant to hardware, software, training, and processes of the Desktop Operations team.
- Some on-call work may be required
- Some domestic travel (less than 10%) may be required.
Basic Qualifications:
- Bachelor's degree
- Minimum 1 year of experience in a technical support or system administration setting
- Experience in both Windows and Mac environments
- Ability to effectively communicate both in written and spoken word
- Experience in problem solving and an ability to solve complex issues
- Able to work independently and autonomously
- Requires some physical labor. Must be able to lift 40lbs
Ideal Qualifications:
- Educational background in a technical field
- Experience with Microsoft Active Directory and/or Exchange
- Current technical certifications issued by Microsoft, Cisco, CompTIA or similar
- Experience with Microsoft System Center Control Manager 2007, Symantec Ghost or similar
Benefits: Consistent with our belief that our employees are our most valuable resource, The Advisory Board Company offers a competitive benefits package, including a comprehensive health plan, a 401(k) plan, an Employee Stock Purchase Plan, a daytime leave policy for community service, a medical flexible spending account, and additional attractive benefits.
An Affirmative Action and Equal Opportunity Employer
If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1304063-1789-5272
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