TA Technician
TA Technician - Cash Management (Job Number: 1307367)
BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment management and investment services in 36 countries and more than 100 markets. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. Additional information is available at www.bnymellon.com .
Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.
Description
Business Description
The Transfer Agency (TA) division is responsible for providing the services and administration outlined in Client Service Level Agreements, within agreed parameters and applicable regulations and corporate policy. The main functions administered are to effect the dealing instructions on behalf of investors for the products outsourced by our management companies, to ensure an accurate register, and provide all necessary oversight and control services associated with these products.
The departments within TA include: Treasury (Reconciliations Settlements); Distributions Statements and Mailings; Business Change; Communications Centre; Servicing; Business Oversight; Register Servicing, Broker Admin and Transaction Control; Service Delivery; Dealing and Box Management; Management Accounts; Business Recovery; Financial Crime and AML; Middle Office; DC Pensions; Client Service Centre; and Document Management Centre.
Team Description
Cash Management (Reconciliations and Client Money) The Reconciliations team are responsible for managing the reconciliation for all cash and fund accounts. This includes the production of the reconciliation matching and investigation of unmatched items. Client Money is also the responsibility of this team ensuring monies are protected when necessary.
Job Purpose:
The Technician will work with the team managers and Senior Manager of the area to ensure that the day to day cash management activities are completed in accordance with Regulations, client SLAs and industry best practice.
Principal Responsibilities:
This will include but will not be restricted to:
Ensure processes and reporting are performed in accordance with client service level agreements, Corporate policies, FSA rules/guidance and industry best practice. Resolve any identified breaches.
Take an active role in the oversight and control of the cash management functions. Monitor and control output from the exceptions to resolution and provide Manager with relevant updates and recommendations to enable their clearance.
Identify any trends/issues and implement targeted and timed resolution plans to clear exceptions. This will include co-ordination of efforts with other departments.
Oversee the production of management information ensuring that reporting is timely, accurate and that clear and precise records are maintained to ensure an adequate audit trail/control of all activity.
Demonstrate the shared values of the organisation (Client Focus, Trust, Teamwork and Outperformance) and the application of TCF.
Demonstrate personal responsibility for escalating and resolving concerns/incidents in line with TA Escalation Guidelines and TA Incident Escalation and Management process.
At all times the Technician will be required to contribute to the development of the Operating Model and to maintain standards within the service level agreements. It is expected that the Technician will look for continuous improvements, drive automation and efficiency enhancements at the earliest opportunity.
Qualifications
Person specification:
Global Competencies (1)
In addition to the core competencies of Communication Skills, Decision-making and Accountability, Flexibility and Adaptability and Managing Risk the associate should show an aptitude for:
Enhancing Organisational Talent
Embracing Change
Client Orientation
Developing Partnerships
Driving for Results
Decision Making
Global Awareness
Technical Skills, Knowledge, Systems Knowledge (and associated skill level)
As a high profile figure within the Treasury department the Technician must possess strong oral and written communication skills and be able to demonstrate a record of effective man management. Although directly accountable to the Cash Management Team Manager, the successful Technician will be expected to demonstrate initiative in the organisation and prioritisation of the teams day to day tasks whilst taking into account approved processes and procedures.
Academic / Professional Qualifications (or equivalent qualifiers)
The ideal candidate should have experience within a bank or financial institution
Primary Location: Edinburgh, Lothian Region, GB
Internal Jobcode: 50728
Job: Asset Servicing
Organization: Global Client Service Delivery-HR06406
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