Mgr 2, Cust Service Center – Big South Region
Mgr 2, Cust Service Center – Big South Region – Huntsville, ALCustomer Service Center Central Division / Big South Region Tasks: -Ensures competence and continuity of qualified management and frontline staff through optimum selection, training and development, appraisal, and motivation. – Works closely with CSC Managers to ensure effective customer service center staffing levels through efficient scheduling and adjustment to meet peak service demands. – Manages customer service based training and standards certification. Works with team to ensure excellence in customer service with every customer Read more […]
Mgr 1, Human Resources – Big South Region
Mgr 1, Human Resources – Big South Region – Huntsville, ALHuman Resources Central Division / Big South Region / North Area Tasks: – Counsels, orientates, and trains managers and supervisors on the interpretation and administration of Human Resources policies. Administers Human Resources policies and procedures as they pertain to all employees. – Oversees, handles, and manages employee relations issues. Assists with employee counseling, discipline, and grievance handling. – Recommends new approaches, policies, and procedures to maintain efficient and effective services. – Manages direct reports. Read more […]