Call Center Escalations Agent Job in Salt Lake City 84121, Utah Us

Galileo Processing is seeking an Escalations Specialist to join our team.Responsibilities include: Handle customer service escalation calls * Service cardholders in a timely and efficient manner following established procedures * Remove authorizations, set pins, activate card * Provide back-up support to Customer Service Managers * Meet performance standards and quality goals * Assist with Quality Monitors when needed * Provide coaching and feedback when necessaryQualifications include: 1 + years call center customer service escalations experience * Strong computer skills * Excellent oral and written Read more […]

February 4, 2009 • Tags: , • Posted in: General • Comments Off on Call Center Escalations Agent Job in Salt Lake City 84121, Utah Us