Call Center Supervisor
Description:About our Customer Our client’s integrated broadband solutions are engineered for the carrier and optimized for the subscriber, providing intuitive, reliable user experiences throughout the connected home. Their products and services include residential gateways, multi-service media platforms, remote management systems, value-added services, and call center customer support. Overview:Become part of the excitement. Join our client’s team as they build the future. A pioneer in broadband networking, our client is dedicated to developing integrated solutions to deliver broadband service Read more […]
Call Center Supervisor
Call Center Supervisor – (Germantown, WI)I. Job Summary The ICQ Supervisor will work with a team of Inside Commercial Representatives (ICR’s) to serve as the end-to-end point of contact for our customers. The Supervisor will be responsible for the supervision and coaching of ICR’s to exceed our customer’s expectations. II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Establishes and maintains a high level of customer satisfaction with all Read more […]