Call Centre Analyst, Scheduler & Reporting: Workforce Management Job in Oshawa, Ontario Canada

Our client is growing and requires a Workforce Management Analyst who is passionate about their career, is looking to grow in learning more operationally about call centres and has proven abilities and making recommendations to management from findings on reports and analytical work. You will have 2-3 years of experience as a Workforce Management Analyst with experience in scheduling, budgeting/forecasting and some operational exposure.  What we are asking for is someone who does not want only workforce planning on their plate but a variety of things call centre related (like monitoring the call Read more […]

June 18, 2011 • Tags: , , • Posted in: General • Comments Off on Call Centre Analyst, Scheduler & Reporting: Workforce Management Job in Oshawa, Ontario Canada