Coord 2, Call Volume Control (Coordinator 2, Call Volume Control) Job in Voorhees, New Jersey US

Coord 2, Call Volume Control (Coordinator 2, Call Volume Control)Tasks: – Analyzes and integrates basic data to identify clear patterns or trends and draws reasonable, logical conclusions. – Reviews current work processes and identifies innovative or creative ways to improve efficiency or effectiveness. – Facilitates regular meetings with call center management. Trains and conducts orientations for new staff relative to department programs, processes, and procedures and facilitate training sessions for end users. – Develops contingency plans for contact centers and determines the impact on service Read more […]

October 4, 2007 • Tags: , , , • Posted in: General • Comments Off on Coord 2, Call Volume Control (Coordinator 2, Call Volume Control) Job in Voorhees, New Jersey US