CCP- Save a Card Unit Job Job in Not Specified, Indiana US
CCP- Save a Card Unit Job* Contact Voluntary Attritors Over The Phone And Re-Sell Value Story To Successfully Retain Them In The Franchise. Includes Saving ?Passive? Fee Not Paid Attritors. * Address And Record CM Issues And Identify Key Reasons Trends That Lead To Customer Dissatisfaction. * Use Specified Decision Matrices To Focus On Saving Profitable And High Value Customers. * Liaise With Other Departments To Resolve Specific CM Complaints From Time To Time. * Cross Sell Other Card Products To Existing Customers To Try And Retain Them In The Franchise. * Complete All Transactions Agreed With Read more […]