Client Service Analyst II Job in Omaha, Nebraska US
Client Service Analyst IIJob Description Provides service support to both internal and external clients for a specific product or group of products, and is considered the primary liaison between the client and FDR. Defines and/or resolves highly complex customer problems within the designated product lines. Has full product service issue accountability, including incident reports, communication center notification, ServiceCenter work item records, adhering to client service level agreements, monitoring liability issues and escalation to the Service Manager or Client Executive when appropriate. Read more […]