CLIENT SUPPORT SPECIALIST II, IT Help Center Job in Boston, Massachusetts US

Job DescriptionAs a member of the IT Help Center, the Client Support Specialist II will split time between Service Desk intake and resolving client support issues at the first and second technical levels. Answer questions and provide help to faculty, staff, and students who use Microsoft Windows- and Macintosh OS-based personal computers for all services supported by IST, including a wide variety of personal computing applications, general web support, courseware and WordPress support, account creation and support, and networked applications and resources. Consultations may take place via the ticketing Read more […]

April 27, 2007 • Tags: , , • Posted in: General • Comments Off on CLIENT SUPPORT SPECIALIST II, IT Help Center Job in Boston, Massachusetts US