CommOps 3, Fulfillment (DOJ) (Decatur, GA) 67628847 Job in Norcross, Georgia US
CommOps 3, Fulfillment (DOJ) (Decatur, GA) 67628847Tasks: – Maintains a daily operational record which includes account credits, escalation of issues, and referral requests. – Provides advanced technical assistance with all troubleshooting for Technicians, Customer Account Executives, and fellow employees to allow successful completion of customer orders. – Updates remedy customer-reported tickets that require a truck roll. – Analyzes data from all available resources to determine whether it is a customer premise problem or whether it is a network issue. – Uses trouble ticketing system to accurately Read more […]
CommOps 3, Fulfillment (DOJ) Sterling Heights, MI (55084952) Job in Sterling Heights, Michigan US
CommOps 3, Fulfillment (DOJ) Sterling Heights, MI (55084952)Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com), is one of the world’s leading media, entertainment and communications companies principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal. Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential and business customers and is also the majority owner and manager of NBCUniversal, Read more […]