Manager
Lead eneterprise wide change programsHigh profile remitCBD location with attractive salaryThis Australian icon is undergoing an exciting period of transformation and putting the customer at the centre of everything they do. As Manager of Customer Experience you will synthesise key data and analysis (Voice of the Customer) and work across the business to identify and deliver associated service improvements. You will have real scope to lead change across multiple SBUs including retail, contact centres, sales force and online – from business case creation to project management and implementation. Read more […]