Customer Relations Executive Job in Manchester M1 7BD, North West UK
A 6 month, fixed term position has become available in our Group Customer Relations Department to manage, investigate and resolve the Blemain Group’s third party / customer complaints, whilst ensuring the fair treatment of the customer at all times. Responsibilities:Ensure that departmental communication is of the highest standardsEnsure that the ‘Treating Customers Fairly’ guidelines are embedded throughout GCR and with internal external customersAct as a point of escalation for complaint handling decisions outside of the standard processEnsure that departmental complaint activity Read more […]