Customer Service Associate Job in Pharr, Texas US
Customer Service AssociateDIMENSION SCOPE: Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services. PRINCIPAL DUTIES AND RESPONSIBILITIES: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.Listen attentively to customer needs and concerns; demonstrate empathy.Clarify customer requirements; probe for and confirm understanding of requirements or problem.Meet customer requirements through first contact resolution.Confirm customer understanding of the solution and provide Read more […]
June 11, 2008
• Tags: Customer Service Associate Job in Pharr, Texas Us • Posted in: General • Comments Off on Customer Service Associate Job in Pharr, Texas US