CUSTOMER SERVICE ASSOCIATE recruitment

Responsibilitiesresponsible for prompt and effective call resolution to all questions and issues raised by customersresponsible for customer escalations that can not be directly managed by the front-line teamwork closely with the Head of Customer Service to ensure service quality is upheld and constantly improvedensure customer engagements are in line with regulatory, compliance and operational policiesdrive innovative customer appreciation programscreate an open flow of communication and aim to build a long term relationship between the team and customersoversee the implementation and management Read more […]

July 19, 2010 • Tags: , • Posted in: Financial • Comments Off on CUSTOMER SERVICE ASSOCIATE recruitment