Customer Service–Order Desk Job in Toronto/Gta, Ontario Canada

  MAJOR RESPONSIBILITIES:   – Accurately process customer transactions and requests regarding orders, quotes or returns, stock availability, shipment notifications. –  Monitor scheduled shipment dates, incoming and outgoing, to ensure timely delivery, expedite as needed and notify responsible parties. –   Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint.  Identify trends in customer satisfaction and dissatisfaction.-   Research and process of necessary credit and debit notes.                            –   Read more […]

March 8, 2008 • Tags: , , • Posted in: General • Comments Off on Customer Service–Order Desk Job in Toronto/Gta, Ontario Canada