Customer Service Representative Customer Facing (Dutch speaking)
On behalf of our BSC partner we are looking for a Customer Service Representative Customer Facing (Dutch Speaking) – Budapest Tasks: The Customer Facing (CF) CSR is required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact channels. CF CSRs are the first point of contact for BP telephone based enquiries. – Interact with customers in a professional, friendly and efficient manner and to quickly escalate concerns about meeting service levels or deadlines. Read more […]