Customer Service Representative Job in Allendale 07401, New Jersey US

Role Summary:To provide Lonza customers with superior customer servicePrimary Role Responsibilities:Records, processes and tracks complex customer orders and/or inquiries received by mail, telephone and/or through personal customer contact.Researches and obtains resolutions to a variety of customer complaints and issues.Serves as communication link between customers and sales staff to assure customer’s needs are met.Builds and maintains ongoing relationships with customers.Utilizes knowledge of products, product availability, and individual customer needs to provide a key communications link to Read more […]

November 5, 2008 • Tags: , • Posted in: General • Comments Off on Customer Service Representative Job in Allendale 07401, New Jersey US