Customer Support Centre Manager recruitment
Job Role : Responsible for customer support experience. Lead a team of electronic trading support professionals that provide support in growing customer base. Managed daily activities of support desk. Coach employees and provide feedback via one on one performance reviews. Ensure that standards are followed, technical skills are developed and delivered first class service. Analyse productivity and performance of the team via various statistical and reporting methodologies. Identify problem areas and recommend solutions to enhance quality of service. Provide staffing for exchange events Read more […]
December 15, 2011
• Tags: Asset Management careers in the Singapore, Customer Support Centre Manager recruitment • Posted in: Financial • Comments Off on Customer Support Centre Manager recruitment