Team Manager / Lead – Customer Support (Financial Services) recruitment
You will lead customer (s) support team in asia to support issues raised by clients in the region and maintain SLA’s and client satisfaction. You will lead the support operations and team.Requirement:• You will have 7 to 10 years in a financial services firm supporting customers.• Experience in handling a regional team would be preferred.• Manage contractual financial issues, Service Level Agreements (“SLAs”) in respect to the client.• Managing team in terms of recruitment, performance review, training/personal development plans etc.• Administrative tasks like Timesheets, Read more […]
January 2, 2012
• Tags: Customer Support (Financial Services) recruitment, Information Services careers in the Singapore, Lead, Team Manager • Posted in: Financial • Comments Off on Team Manager / Lead – Customer Support (Financial Services) recruitment