Danish Customer Service Agent Job in Dundalk, Louth Ireland

Call Centre AgentThe Call Centre Agent is responsible for answering ‘pre’ and ‘after’ sales calls, in addition to mail order entry.  He or she will be assessed by the number of calls, time on line, average handling time and average speed of answer.  Most of the agent’s tasks will be actioned on-line using Oracle.  (training provided) Functions: Answering calls in relation to:General information on products Placing a telephone order (entering order on line) Order lead-times Order status Goods not matching original order Shipping issues (tracing orders; returns pick up etc.) Finance Read more […]

August 15, 2007 • Tags: , • Posted in: General • Comments Off on Danish Customer Service Agent Job in Dundalk, Louth Ireland