Desktop Analyst recruitment
To provide Desk side support on a variety of software products used , particularly Microsoft Windows XP professional, Microsoft Office Professional suite.To offer Desk side support on Hardware including Blackberries, Virtual desktops, Printers, Faxes, PCs, Monitors Headsets etc for all staff at all levels.To respond to Help desk generated tickets within defined timescales.To escalate unresolved or significant impact problems, whilst maintaining overall responsibility for the problem or activity.Participate in the team rota, ensuring cover is provided between the hours of 8am and 7pm.To gain Read more […]